The microsite, which can be accessed directly from a link on the home page of www.scania.co.uk, contains full details on the range and scope of services available within Scania's Mobile Engineering programme.
"Since its launch, our Mobile Engineering programme has attracted a great deal of interest from across the industry, including a number of major wins with blue chip clients," comments James Armstrong, Aftersales Director for Scania (Great Britain) Limited. "In view of this, our micro-site has been created to provide a readily accessible and comprehensive overview of the service in order to answer as many preliminary questions operators may have as possible."
Specialising in the repair and maintenance of ancillary equipment on truck, bus and coach operators' premises or, if necessary, at the roadside, Scania's Mobile Engineers service covers a variety of items including tail-lifts, transport refrigeration, shutter doors, air-condition systems and passenger lifts.
The programme is backed by a £1m investment in staff training and state-of-the-art service vehicles and equipment. There are currently 70 Scania Mobile Engineers, comprising 25 directly employed by Scania (Great Britain) Limited and 45 from the independent Scania UK dealer network and selected third-party service providers, all of whom are manufacturer trained.
The overall focus of the programme is to provide operators with an holistic service. Accordingly, in addition to repair and maintenance Scania's Mobile Engineers offer a complete installation service and safety-certification to ensure on-going legal compliance.
Scania is today an agent for many leading tail-lift and fridge manufacturers. As such, the company has integrated an extensive range of replacement components into its own parts supply chain to enable its Mobile Engineers source required items as quickly and as efficiently as possible.
All services provided by Scania's Mobile Engineers for truck, bus and coach are offered either as required or on a contract basis, with a range of support programmes available to suit specific needs. These range from fixed price routine servicing options through to full repair and maintenance contracts.
Scania's Mobile Engineers service has a dedicated telephone number, 08000 77 88 99, which in addition to providing a single nationwide contact line provides emergency cover 24/7 via Scania Assistance.